PBX Solutions

Analog, IP and cloud PBX solutions for hotels, offices, factories and call centres in Sri Lanka – including new systems and analog-to-IP migration with 500+ extensions already deployed.

Smart IT Solutions විසින් on-premise PBX racks, IP PBX servers සහ cloud hosted PBX platforms use කරලා, ඔබගේ කණ්ඩායමට internal calls, external lines, call routing, IVR, recordings වගේ features configure කරනවා.

On-premise and cloud PBX solutions by Smart IT Solutions

Complete PBX solutions for voice communication

We design PBX systems to match your daily call flow – reception, departments, management, support and call centre style operations. You can choose from analog PBX, IP PBX or cloud-hosted PBX depending on your budget and expansion plan.

Analog PBX systems

  • Ideal for small offices, shops and basic hotels
  • Supports analog extensions and PSTN / SLT lines
  • Simple transfer, hold and group ringing features
  • Expandable models from a few lines to dozens of extensions

IP PBX systems

  • Suitable for medium to large offices, factories and hotels
  • IP extensions over your LAN or dedicated voice VLAN
  • SIP trunks, softphones, remote extensions and branch connectivity
  • Advanced call routing, IVR, voicemail and call recording

Cloud PBX / hosted PBX

  • No on-site PBX hardware – hosted in the cloud
  • Extensions can work from multiple locations or WFH
  • Pay per extension per month with flexible scaling
  • Good option for startups and distributed teams

Analog to IP PBX migration

  • Re-use existing cabling where possible
  • Gradual migration from analog phones to IP phones
  • Gateways for connecting analog lines to IP PBX
  • We have already completed 500+ IP PBX extensions with analog conversions

Guideline PBX pricing

Final PBX pricing depends on extension count, type of PBX and cabling. As a guideline:

  • Analog PBX: around Rs. 45,000 – 350,000
  • IP PBX: around Rs. 120,000 – 1,000,000+
  • Cloud PBX: around Rs. 950 – 5,000 per extension (monthly)
  • Telephone points / extension cabling: around Rs. 1,500 – 3,000 per point

After understanding your current and future extension needs, we prepare a clear design and quotation with itemized hardware, licensing and cabling.

PBX Solutions (සිංහල සාරාංශය)

Smart IT Solutions විසින් analog PBX, IP PBX සහ cloud PBX solutions දෙන්නෙ hotels, offices, factories, call centres සහ showrooms සඳහා. Internal extensions, operator consoles, IVR, recordings වගේ features ඔබගේ business flow එකට ගැලපෙන විදියට configure කරලා දෙන්නෙ.

පැරණි analog systems තියෙන පුද්ගලයන්ට හෝ companies ට, එකदम cutover නොව, ඉතා සෙමෙන් IP PBX වලට migrate වෙන්නත් අපි support කරනවා.

Need a PBX design or upgrade?

Tell us how many extensions you need, how many locations and whether you want analog, IP or cloud PBX. We will check your current cabling and design a solution that can grow with your company.

Request PBX Quotation WhatsApp 072 535 1526

PBX Solutions FAQ

It depends on your size and future plan. Small offices with basic needs can use analog PBX. Medium and large offices, hotels and factories do better with IP PBX. Teams that work from multiple locations or from home may benefit from cloud PBX. We discuss your requirements and propose the most practical option.

In many cases yes. We check your current cabling and extension layout and re-use what is reliable. For IP PBX migrations we may use gateways and adaptors so you can gradually move from analog phones to IP phones.

Yes. Many IP PBX and cloud PBX platforms support IVR menus, queues and call recording. We can enable and configure these features based on your legal and business requirements.

Yes. We provide fault finding, number changes, extension moves, software updates and training. For busy sites we can offer annual maintenance contracts with scheduled visits and remote support.

Let’s plan your PBX and extensions properly.

Share your current PBX setup or new requirement – number of extensions, locations and lines. We will propose analog, IP or cloud PBX with a clear roadmap and quotation.

Talk to Us WhatsApp 072 535 1526